Shipping policy

At Wild Earth Coffee, we source our premium coffee directly from Roastify.ai in Bend, Oregon, ensuring the freshest roasts delivered straight to you.

Our apparel and other products, is fulfilled through Printful, a trusted on-demand printing partner, allowing us to offer high-quality, custom designs without maintaining inventory.

Because these items come from separate vendors in different locations, orders containing both coffee and apparel may ship independently, potentially resulting in multiple shipping charges. We strive to minimize costs by partnering with reliable carriers, but these separate fulfillments help us maintain product quality and efficiency.

For the most accurate shipping estimates, please review the breakdown during checkout, and feel free to contact us for any questions.

Shipping Policy – Wild Earth Coffee Company Coffee Items:

We roast and ship fresh coffee Monday through Friday (excluding major U.S. holidays). Orders placed after 12:00 PM ET will typically begin processing the next business day.

Processing Time

  • Most orders are roasted, packaged, and handed to the carrier within 1–3 business days after payment is confirmed.
  • During peak periods (holidays, new releases, sales), processing may take up to 5 business days. We’ll notify you by email if we anticipate any delay.

Shipping Methods & Delivery Times (Continental U.S. only)

  • We currently ship to all 50 U.S. states and APO/FPO addresses.
  • Most orders are delivered within 7-15 business days.
* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products. 
** Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout.
  • Delivery times are estimates starting from the day the package leaves the facility and do not include processing time.
  • We are not responsible for carrier delays, weather events, or incorrect addresses provided by the customer.

Shipping Policy – Wild Earth Coffee Company Gear Items:

Processing Time

  • Most orders are printed, packaged, and handed to the carrier within 7 business days after payment is confirmed.
  • During peak periods (holidays, new releases, sales), processing may take up to 10 business days. We’ll notify you by email if we anticipate any further delays.

Shipping Methods & Delivery Times (Continental U.S. only)

  • We currently ship to all 50 U.S. states and APO/FPO addresses.
  • Most orders are delivered within 7-20 business days.

General Information

  • Delivery times are estimates starting from the day the package leaves the facility and do not include processing time.
  • Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout.
  • We are not responsible for carrier delays, weather events, or incorrect addresses provided by the customer.

Order Tracking

  • Once your order ships, you’ll receive a confirmation email with tracking information.
  • You can also view tracking details in your account dashboard.

Lost or Delayed Packages

  • If your tracking shows “delivered” but you haven’t received it, please check with neighbors or your local post office first, then contact us within 14 days of the reported delivery date.
  • Packages lost in transit (no movement for 10+ business days) may qualify for a free reship or refund at our discretion.
  • We are not liable for packages marked delivered by USPS/UPS or stolen after delivery.

Non-Deliverable / Returned Packages

If a package is returned to us because of an incorrect or undeliverable address, refusal, or unclaimed status:

  • We will attempt to contact you to confirm the correct address.
  • Reshipping will require payment of new shipping charges.
  • If we cannot reach you within 30 days, the order will be considered abandoned and no refund will be issued.

Freshness Guarantee

  • Coffee is perishable.
  • We roast to order and recommend you consume whole-bean coffee within 4–6 weeks of the roast date and ground coffee within 2–3 weeks for peak flavor.
  • Because of this, coffee is non-returnable and non-refundable once it has shipped (except in cases of carrier loss or damage).

Damaged Shipments

  • If your coffee arrives damaged, please contact us within 7 days of delivery with photos of the damage and packaging. We’ll happily send a replacement at no cost.
  • Questions? Email us at contact@wildearthcoffee.com or reply to your order confirmation. We typically respond within 24–48 hours (Mon–Fri).

Last updated: February 2026